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Privacy policy
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.
The use of our website is generally possible without providing personal data. Insofar as personal data (for example, name, address or e-mail addresses) are collected on our pages, this is always done, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your express consent. We point out that data transmission over the Internet (eg communication by e-mail) security gaps. A complete protection of data against access by third parties is not possible.
If you send us inquiries via contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.
However, your accommodation request can only be used by you and sent to us electronically if you expressly agree to this privacy and data use statement by clicking on it.
We will not pass on this data without your consent. In this respect, please note our data protection declaration.
Our website uses so-called cookies. Unfortunately, these are not with chocolate and you can not eat them. Instead these are small text files that are stored on your end device with the help of the browser. They do not cause any damage (quite the opposite of the excessive consumption of real cookies).
We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit. If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. When deactivating cookies, the functionality of our website may be limited.
Our website uses functions of the web analytics services Google Analytics and Matomo. The provider of Google Analytics is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Matomo runs on the servers of Cookis GmbH, 6460 Imst, Franz Xaver Rennstraße 4 (Bakehouse customers). Cookies are used for this purpose, which enables an analysis of the use of the website by your users. The information thus generated is transferred to the server of the respective provider and stored there.
You can prevent this by setting your browser so that no cookies are stored. Your IP address is recorded, but immediately pseudonymized by deleting the last eight bits clwz. Thus, only a rough localization is possible anymore.
The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.
Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our web presence. Since the privacy of our users is important to us, the user data is pseudonymized.
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the "Like button" ("Like") on our page. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/ When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to the privacy policy of facebook at https://de-de.facebook.com/policy.php.
If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
Functions of the Twitter service are integrated on our pages. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transferred to Twitter. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. For more information, please refer to Twitter's privacy policy at http://twitter.com/privacy.
You can change your privacy settings on Twitter in the account settings at http://twitter.com/account/settings
Functions of the Instagram service are integrated on our pages. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to assign the visit to our pages to your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram.
For more information, please see the privacy policy of Instagram: https://instagram.com/about/legal/privacy/.
On our site, we use social plugins of the social network Pinterest, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). When you call up a page that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. The plugin transmits log data to the Pinterest server in the USA. This log data may contain your IP address, the address of the visited websites that also contain Pinterest functions, type and settings of the browser, date and time of the request, your use of Pinterest and cookies.
For more information on the purpose, scope and further processing and use of the data by Pinterest, as well as your rights in this regard and options for protecting your privacy, please refer to Pinterest's privacy policy: https://policy.pinterest.com/en/privacy-policy.
Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
For more information on the handling of user data, please refer to YouTube's privacy policy at https://support.google.com/youtube/answer/10364219?hl=en
Further processing of personal data is then permitted,
Specifically, adjustments are being made to the correspondence and registration slips in the hotel software, as well as a solution for recording, filing and archiving the consent declarations of the persons concerned.
Data security & logging
In the course of the DSGVO, all databases on the servers are encrypted and no general users are created in Casablanca anymore, so that all accesses to personal data are traceable and assignable to respective users. In general, all accesses to the guest index and selections in Casablanca are automatically logged. All passwords are encrypted and comply with data protection guidelines. Credit card data are stored PCI compliant (service provider: Datatrans.ch).
New form for newsletter management system
All customers who use the Casablanca newsletter management system must include a new form (Double Opt In/Out), as this application must also be logged within the framework of the DSGVO. Further information in this regard will follow for all customers who have the Casablanca Newsletter Management System in us
You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority (Datenschutzbehörde).
Find them on our imprint site.